Services Descriptions

Sem Solutions will offer the expertise of 20 professionals with certifications in Software, Networking, Engineering, Web Development and Design. Our custom software development team and our Network Engineering team will focus on implementing solutions that meet our client business needs. Our talent in architecting an affordable solution goes beyond programming and installation. From business process flow analysis to system architecture design, our operational process is unrivaled.

Team play is the key to our success. Each individual is a specialist in his or her field. Employees will continue to expand their skills through a special education program provided by the company. The key to success in this rapidly changing technology era is innovation and R&D. Sem Solutions, by and through its highly technical team members, will be constantly keeping up and staying ahead of new technology. The team members will be on a constant mission of innovating new technology that will make Sem Solutions superior and an industry leader.

System Integration:
In the world of business-critical information technology, the only route worth taking is the one that works. At the heart of it all is Integration. Sem Solutions specializes in helping clients take their entire IT environment directly to business-critical effectiveness by the most efficient route - The Shortest Distance. Sem Solutions provides enterprise-wide e-business and infrastructure solutions that work for our clients - and keep working for them with ongoing support, education, training and systems monitoring services to keep them competitive. No matter what their current situation, Sem Solutions helps them put it all together and go directly to success.
Shortest Distance means doing it right the first time.

You wouldn't build a house by building a kitchen, a bathroom, a bedroom and a living room and then trying to cobble them together over a weak foundation. You shouldn't build your business-critical information and e-business systems that way either, and with Sem Solutions, Our clients won’t have to.

Sem Solutions has the experience and vision to help our clients transform their business IT environment into a strong foundation for their organization's success.
Our consultative approach, comprehensive solutions and industry partnerships give them the big picture. We'll provide the solid e-business, server, internetworking, storage, and document management capabilities that are right for them, and we'll make sure they work together - and keep working together to give them the competitive edge them need.

System Management:
Access to information is a vital part of your business infrastructure. Sem Solutions comprehensive network and system management solutions ensure optimum flow of data across your network, and the best use of your resources.

IT Administrators need to know about problems before they become critical and affect users. Enterprise management tools allow you to have proactive control and gain visibility into the inner functioning of your environment. Our modular approach allows us to fit the solutions to your specific requirements today giving you a management platform that allows for complete integration for additional tools, as you need them.

A strong technology foundation tailored to your business enhances your productivity, and evolves with your company.

Security :
Security is an integral part of your enterprise infrastructure. The right security system ensures the integrity of your data, and provides safe and secure access to the information you need.

Wireless Security - Expanding the network environment through secure wireless technology
Firewalls - A critical component in any protection scheme.
Virtual Private Networks - Extending your internal network resources to remote offices and telecommuting mobile users.
Vulnerability Assessment - Who will be first to identify your Internet security weakness?
Virus Protection - Defend your systems and data.
Strong Authentication - Provide access to only trusted users.
Intrusion Detection Systems - Protecting networks against intruders

Storage:
As storage capacity requirements increase within the enterprise, with more users accessing an increasing number of stored files, enterprises need a scalable and highly manageable storage system. Availability of applications and data, as well as speed of access are also critical issues to consider.

A Storage Area Network (SAN) is a network of storage devices and servers distinct from the local area network (LAN). SANs allow nearly unlimited storage seamless configurations where any server can exchange data with any storage device, while being managed from a central point.

Storage Area Networks (SANs) offer the ability to resolve capacity, performance, and availability issues in terms of managing their storage systems. SANs support disk mirroring, backup and restore, archival and retrieval of archived data, data migration from one storage device to another, and the sharing of data among different servers in a network.

Clustering:
Protecting your business data and systems from network downtime or loss of data is critical. The cost of downtime can run into hundreds of thousands of dollars, if not more.

Sem Solutions builds mission-critical environments to provide premier high-availability, data protection, and scalability for mission-critical server applications.

Maximize your systems uptime with the right clustering solution.

Thin Computing:
Thin client solutions involve replacing fat clients (traditional desktop computers) with thin clients (windows-based terminals or network computers).

The advantage?
Thin client solutions enable applications to be centrally deployed and managed, reducing IT labor. New application rollouts and upgrades are less time-consuming and reduce the need for pre-installation planning.
Sem Solutions works with you to ensure effective implementation of thin client solutions.

Ongoing Support:
Support is an integral component of any technology solution. Knowing that you can rely on qualified, experienced technology professionals to provide the answers you need, when you need them. Support helps ensure the smooth operation not only of your IT services, but of your entire enterprise.

Sem Solutions delivers prompt, flexible support services to your business. We have a number of options available to ensure you have the support you need.

Software Development:
Sem Solutions develops, deploys and hosts enterprise wide software applications designed to support our clients’ rapidly changing business needs. These applications are designed and developed to assist clients in improving their productivity and maintaining their competitive edge. We possess strong technical skills in a range of Client/Server, Internet and shared server platforms with emphasis on creating innovative solutions to meet budgetary and time objectives.

A successful configuration management system is not built on software alone. At Sem Solutions, our professional team is committed to understanding our clients’ ever changing development environments and providing training, upgrades migration, implementation and installation services to meet their unique requirements.

Strategic Planning:
One of the most important steps in Sem Solutions's approach to providing business solutions is thorough needs assessment and strategic planning. We believe that our needs assessment methodology will produce a comprehensive understanding of your organization's requirements, chart a path for your organization for the future, and most importantly, facilitate the development of a software product that effectively addresses your business needs.

Through structured, efficient, and documented sessions, Sem Solutions’s staff and representatives from your organization jointly determine the detailed requirements of the proposed system. Needs assessment sessions are not just meetings - they are a productive process where each member plays a critical role, filling specific responsibilities. Outstanding issues, assignments, and design considerations are documented and tracked throughout the process, ensuring that key issues are resolved.

Sem Solutions’s commitment to needs assessment ensures that our clients receive products that meet their goals and improve the way they do business, from software solutions to complex, enterprise-wide strategic planning.

Project Management:
The success of any software development effort depends on effective project management. Sem Solutions has a management structure in place that ensures the timely, cost-effective delivery of our products and services. Because we understand our clients' concerns about cost containment and managing deadlines, Sem Solutions uses a proven methodology for determining and managing project scope, deliverables, budget, timeline, development processes, and deployment issues. Three keys to Sem Solutions’s project management success: Excellent communication, attention to change management, and quality assurance.

Sem Solutions’s managers work closely with our clients to keep them informed and involved throughout the life cycle of every project. Sem Solutions strives to exceed our clients' expectations at every opportunity by not only responding to their needs but also anticipating them when possible.

Change management includes defining the initial objectives, deliverables and milestones for a given project. Sem Solutions then works with clients to track and discuss changes to these criteria, weighing the benefits and costs of changes.

Sem Solutions provides quality assurance as an integral part of our business. Quality assurance includes thorough review of deliverables for adherence to business rules and design goals as well as technical testing of software for performance, stability, and accuracy. Quality assurance practices are employed at many points during design, development and deployment.

Application Development & Internet:
We are experts in architecting, developing and deploying mission critical software solutions. Most of our work is database-intensive, and all of it is leading edge. Tight integration with Microsoft front/back office solutions is our trademark. Our expertise in technologies such as Windows NT/2000/XP/Me, Visual Basic, SQL Server, MS Access, ASP, .Net, Crystal Reports and XML/XSLT is world-class, as is our methodology for managing the development process.

Sem Solutions provides custom software solutions ranging from small business to enterprise-wide client/server computing. From needs assessment and initial design to deployment and training, Sem Solutions’s staff supports the entire life cycle of system development.
Sem Solutions’s team of analysts and programmers has the flexibility to employ any industry-standard design and development tools. Sem Solutions can recommend specific software for development, or utilize the standard protocols and tools already in place within our clients' business.

Our team of database programmers and integration specialists can help take software development to the next level. Using different technologies as the back end, our solutions can be transformed into a powerful, dynamic and interactive presence.

Internet Services:
Sem Solutions creates Internet solutions that meet the unique needs of our clients. Sem Solutions’s staff takes the time to understand your specific business objectives before recommending a particular Internet technology. We will help you identify a wealth of opportunities to improve your business. Market your products, exchange information with your clients, conduct e-commerce, educate online or create any number of other applications.

The Internet is providing unprecedented access to information, including intranets & extranets. An intranet is a private Internet operating on your organization's internal network. Intranet applications include: corporate directories, job postings, employee bulletins, multimedia training modules, sales support, corporate data mining, customer order tracking, and more. An extranet is a collaborative network that uses Internet technology to link your business with your suppliers, clients, or other businesses. An extranet provides a secure method of exchanging data and financial transactions with known business associates. The benefits of intranets and extranets can reduce costs and increase your organization's efficiency.

Web Hosting:
Sem Solutions’s Servers are housed in-house in our Montreal’s office location. As an additional backup, Sem Solutions’s servers are mirrored in Toronto, Ontario with redundant communications links for near 100% availability and round the clock monitoring for near real time problem detection and resolution. Sem Solutions has chosen MCI Canada, for its Full T3 Connection to provide its clients with high speed and reliable connections.

Sem Solutions uses the BorderWare 6.1.1 Firewall security system. BorderWare, one of the world best selling firewalls, combines hardened network perimeter defenses with secured, cost-effective remote connection features and graphical user interfaces. BorderWare is engineered to neutralize information security threats, enhance desirable inbound and outbound Internet access, simplify security configuration and administration, and deliver transparent security, privacy and protection to trusted users. Sem Solutions conducts weekly ongoing penetration testing on its servers to ensure the most reliable and secure Web Sites for its clients. Moreover, we perform daily backups.

Email Accounts:
Sem Solutions offers a complete range of managed e-mail solutions to suit our clients’ specific needs. Our mail services are available both as part of our hosting plans, a separate service package and as a remotely located backup facility for our clients existing email system.

Anti Spam Services: Sem Solutions’s spam (or junk mail) filtering services are designed to easily allow and or disallow mail from hosts that have been marked as known spammers or known non-spammers.

Virus Wall Services: With Sem Solutions’s Mail Guard Viruswall Protection, our client’s business is protected from all forms of email viruses. When our customers and clients send email messages, it first passes through our protective firewall and is then scanned by our Mail Guard Viruswall Protection system. Our Virus Protection system scans each individual email attachment for computer viruses of all types-viruses, worms, Trojan horses, and back doors before it reach our clients’ servers. Once our system scans a message that is infected, it quarantines the email message and prevents it from reaching our clients’ computers. It also sends a notification identifying the virus type, the sender, and the header information. This notification is then forwarded to the intended receiver of the email and the person who sent it.

Web Design:
Sem Solutions’s design approach begins with the most important aspect of the site: Information. Prior to building a large-scale project, it is essential that the content be completely mapped, including graphic look and feel, information architecture, navigational schematic, and a specification of all technologies and functionality.

We place great emphasis on site identity and client branding. We ensure that the quality of each site equals or surpasses the quality of other client-branded materials. The more consistent the brand is online, the more effective the message is. The design must evoke emotion and a call to action, enticing the audience to rely on the content enough to visit again and again.

After the analysis and the planning, the next step towards success is to ensure that the web site within the guideline of what was planned. The web site must be able to facilitate the realization of objectives, through its correct match between the web site design and:

1. The company’s characteristics
2. The target audience’s characteristics
3. The target audience’s needs and wants and perceptions of added value
4. The competitors’ activities and characteristics in relation to the Internet.

Web Security:
In today's business environment, ensuring data integrity and application reliability are two of our clients highest priorities. Sem Solutions’s Security Services can help protect our client’s business network from malicious attacks and unauthorized access. Flexible enough to work with many different access types, network sizes, and Internet applications, our solutions can be uniquely tailored to meet our clients security policy needs.
Security Solutions:

1. Firewalls
2. Intrusion Detection Systems
3. Vulnerability Assessment Tools
4. Anti-Virus Systems
5. Encryption
6. Virtual Private Network (VPN)
7. Access Control Systems
8. Security Policy Management
9. Security Management Systems
10. Public Key Infrastructure